Get a taste of New World through our Steam Free Weekend on 12/15 at 10AM PST until 12/19, 10AM PST. Experience the revamped starting experience, find a favorite weapon, and explore a vast world either solo or with friends. Dive into our new player guide to make the most of your time in Aeternum. You never know what you'll discover next!
Why can’t I create a character on <insert name> server?
- Not all servers are available for new character creation. Please either check back later or create a character on another server.
How do I continue playing New World after the Free Weekend ends?
- You can purchase the Standard or Deluxe editions of New World on Steam or Amazon. All of your progress will be saved so you can pick up right where you left off.
Will the character I created during the Free Weekend remain/be deleted after the Free Weekend?
- Your character will still be there and you can continue playing if you purchase New World after the Free Weekend. We have no plans to delete/remove the free characters at this moment.
Will there be a server merge or transfer available after the Free Weekend if I want to join my friends on their server?
- Yes, we plan to merge free servers after the Steam Free Weekend to ensure healthy world populations. Keep an eye out for the details on the New World forums and news. We don’t currently have information to share on where servers will be merged, but when we do we will be sure to share it with the community.
I created my character on the wrong account during the Free Weekend. Can you help transfer my character to <insert name> server?
- Unfortunately we are not accepting transfer requests at this moment.
Can I purchase items from the in-game store during the Free Weekend event?
- In-game purchasing will not be available until you purchase the full game.
As a new player, will I be able to play with my friends who are already playing?
- If your friend’s server is not marked as ‘Full’ as shown on our Server Status page then you will be able to join them on their server.
Are you planning to open servers that have Full status before or during the event?
- We do not have special plans to open Full servers at this time. Please keep an eye on the Server Status page for any updates that may happen.
My friend is playing on a Free Weekend server, am I able to transfer my character to that server to play along?
- Character transfers to Free Weekend servers are not available.
Will free players get a server transfer token after the event is over?
- We are not planning to provide server transfer tokens at this time.
Thanks for your support! We’ll see you in Aeternum.